Christopher, Kasunzu2022-02-242022-02-242021Christopher, K. (2021). Urbanization and water service delivery in Tanzania: a case of Dodoma urban water supply and sanitation authority (DUWASA)(Master's dissertation). The University of Dodoma, Dodoma.http://hdl.handle.net/20.500.12661/3341Dissertation (MA Public Administration)Urbanization in Tanzania offers some potentiality for structural transformation, improved service delivery and agglomeration economies that can accelerate human and economic development. The study was primarily intended to assess the urbanization and water service delivery in Tanzania with a focus on DUWASA. Four specific objectives guided this study. These were: to assess the condition of water service delivery, to determine the factors for urbanization, to examine the impacts of urbanization on water service delivery, and to suggest the strategies for urbanization and water service delivery in Dodoma City. A total of 97 questionnaires were dully filled and returned out of the 100 respondents. The main respondents of the study were the citizens who received water services from DUWASA. Respondents were obtained from the three selected Wards of Nzuguni, Viwandani and Dodoma Makulu. Data were collected through questionnaire survey, interview and documentary review. The study adopted mixed research approach which allowed the application of both qualitative and quantitative approaches in data collection which were then analyzed with the support SPSS version 23.0. The study employed two relevant theories of Self-Generated Urbanisation and Urban Environmental Transition Theory to support the findings. The study found that Dodoma city was facing a number of challenges associated with urbanization. Among them included: high demand of water from DUWASA, inadequate water services to its people, increased population associated with shifting of the capital functions from Dar es Salaam to Dodoma, increased illegal connections, poor control of waste water by the authorities, and environmental degradation. However, the revealed that urbanization has increased physical structure construction projects, improved industrialization process and helped to create chances for employment opportunities in the city. Based on the findings, it is concluded that urbanization requires the government, development partners and service provider authorities like DUWASA to improve strategies for sustainable service provision and management. It is further recommended that there should be improvement of fund allocation, awareness education to water users and improved infrastructures for effective urban water supply services to meet the requirements of the fast growing cities in Tanzania like the Dodoma city.enUrbanizationWater serviceDUWASAAgglomeration economiesTanzaniaDissertation