Journal Articles

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Browsing Journal Articles by Author "Alexopoulos, Charalampos"

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    Integration of artificial intelligence of things (AIoT) in the public sector: drivers, barriers and future research agenda
    (Emerald, 2022) Ishengoma, Fredrick R.; Shao, Deo; Alexopoulos, Charalampos; Saxena, Stuti; Nikiforova, Anastasija
    Purpose With the development of information technology (IT), governments around the globe are using state-of-the-art IT interfaces to implement the so-called 3E’s in public service delivery, that is, economy, efficiency and effectiveness. Two of these IT interfaces relate to Artificial Intelligence (AI) and Internet of Things (IoT). While AI focuses on providing a “human” garb for computing devices, thereby making them “intelligent” devices, IoT relies on interfaces between sensors and the environment to make “intelligent” decisions. Recently, the convergence of AI and IoT – also referred to as Artificial Intelligence of Things (AIoT) – is seen as a real opportunity to refurbish the public service delivery formats. However, there is limited understanding as to how AIoT could contribute to the improvisation of public service delivery. This study aims to create a modular framework for AIoT in addition to highlighting the drivers and barriers for its integration in the public sector. Design/methodology/approach- This descriptive-explanatory study takes a qualitative approach. It entails a thorough examination of the drivers and barriers of integrating AI and IoT in the public sector. A review of literature has led to the development of a conceptual framework outlining the various factors that contribute to creating public value. Findings- Value creation occurs when AI and IoT coalesce in the public service delivery mechanisms. Originality/value AIoT is a cutting-edge technology revolutionizing health care, agriculture, infrastructure and all other industrial domains. This study adds to the growing body of knowledge on the public sector's use of AI and IoT. Understanding these disruptive technologies is critical to formulating policies and regulations that can maximize the potential benefits for the public-sector organizations.
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    Integration of artificial intelligence of things (AIoT) in the public sector: drivers, barriers and future research agenda
    (Emerald Publishing Limited, 2022) Ishengoma, Fredrick, R; Shao, Deo; Alexopoulos, Charalampos; Saxena, Stuti; Nikiforova, Anastasija
    Purpose – With the development of information technology (IT), governments around the globe are using state-of-the-art IT interfaces to implement the so-called 3E’s in public service delivery, that is, economy, efficiency and effectiveness. Two of these IT interfaces relate to Artificial Intelligence (AI) and Internet of Things (IoT). While AI focuses on providing a ‘‘human’’ garb for computing devices, thereby making them ‘‘intelligent’’ devices, IoT relies on interfaces between sensors and the environment to make ‘‘intelligent’’ decisions. Recently, the convergence of AI and IoT – also referred to as Artificial Intelligence of Things (AIoT) – is seen as a real opportunity to refurbish the public service delivery formats. However, there is limited understanding as to how AIoT could contribute to the improvisation of public service delivery. This study aims to create a modular framework for AIoT in addition to highlighting the drivers and barriers for its integration in the public sector. Design/methodology/approach – This descriptive-explanatory study takes a qualitative approach. It entails a thorough examination of the drivers and barriers of integrating AI and IoT in the public sector. A review of literature has led to the development of a conceptual framework outlining the various factors that contribute to creating public value. Findings – Value creation occurs when AI and IoT coalesce in the public service delivery mechanisms. Originality/value – AIoT is a cutting-edge technology revolutionizing health care, agriculture, infrastructure and all other industrial domains. This study adds to the growing body of knowledge on the public sector’s use of AI and IoT. Understanding these disruptive technologies is critical to formulating policies and regulations that can maximize the potential benefits for the public-sector organizations.
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    Integration of IoT into e-government
    (Emerald, 2023) Shao, Deo; Ishengoma, Fredrick R.; Alexopoulos, Charalampos; Saxena, Stuti; Nikiforova, Anastasija; Matheus, Ricardo
    Purpose The purpose of this paper is to highlight the drivers, barriers, benefits and risks affecting the integration of Internet of Things (IoT) into the e-government and to provide a future research agenda. Design/methodology/approach Existing literature examining the relationships between e-government and IoT is scanned and evaluated by conceptualizing the IoT concept in the e-government perspective. Findings The study shows that there are drivers to integrate IoT in e-government, such as ensuring the economy, efficiency and effectiveness of government operations, which would largely establish a relationship between the government and the citizens. Furthermore, there are barriers to such integration, given the lack of political will, the appropriate information technology infrastructure, the training of the stakeholders with a focus on the employee and the like. Originality/value The integration of IoT in e-government is a novel and weakly explored concept, particularly in the light of new advances such as blockchain in the e-government, which requires further exploration and conceptualization, thereby achieving a shared/common vision and body of knowledge for its further successful and sustainable adoption – to the best of the authors’ knowledge, the current study is one of these initial attempts.
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    Value co-creation (VCC) and value co-destruction (VCD) via open government data (OGD): Empirical case of Tanzania
    (Wiley & Sons, 2024-02-19) Ishengoma, Fredrick; Shao, Deo; da Silva, Raphael Gouvea; Wiedenhoft, Guillherme Costa; Alexopoulos, Charalampos; Rizun, Nina; Saxena, Stuti
    Having emphasized upon the potential benefits of Open Government Data (OGD) initiatives via value derivation and innovation pursuits of the stakeholders, it falls in place to complement this line of OGD research in the specific case of Tanzania, a developing country, to support the inferences. Specifically, it is important to understand the manner in which OGD VCC-one of the hinges of OGD initiatives- and OGD VCD-a possible fall out of OGD initiatives-happens to pass. Thus, a content analysis of the interviews of 15 public officials and managers associated directly with the management and operationationalization of OGD initiatives is being done to arrive at the conclusions. Thus, the interviewees aver that OGD Value Co-creation (VCC) may be facilitated on top-priority bases by consistent marketing efforts by the government as also the partnerships with the key stakeholders of the OGD ecosystem, and, among the prominent Value Co-Destruction (VCD) factors may be counted the issues linked with data privacy and resource restriction. Literature on OGD VCC is at a nascent stage and the one on OGD VCD is evolving. As an atypical empirical validation case vis-a-vis the emerging OGD VCC-VCD research, the study is an additional contribution to the extant literature with specific reference to the developing country's experiences.
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    Value co‐creation (VCC) and value co‐destruction (VCD) via open government data (OGD): Empirical case of Tanzania
    (Wiley, 2024) Ishengoma, Fredrick; Shao, Deo; da Silva, Raphael Gouvea; Wiedenhoft, Guillherme Costa; Alexopoulos, Charalampos; Rizun, Nina; Saxena, Stuti
    Having emphasized upon the potential benefits of Open Government Data (OGD) initiatives via value derivation and innovation pursuits of the stakeholders, it falls in place to complement this line of OGD research in the specific case of Tanzania, a developing country, to support the inferences. Specifically, it is important to understand the manner in which OGD VCC‐one of the hinges of OGD initiatives‐ and OGD VCD‐a possible fall out of OGD initiatives‐happens to pass. Thus, a content analysis of the interviews of 15 public officials and managers associated directly with the management and operationationalization of OGD initiatives is being done to arrive at the conclusions. Thus, the interviewees aver that OGD Value Co‐creation (VCC) may be facilitated on top‐priority bases by consistent marketing efforts by the government as also the partnerships with the key stakeholders of the OGD ecosystem, and, among the prominent Value Co‐Destruction (VCD) factors may be counted the issues linked with data privacy and resource restriction. Literature on OGD VCC is at a nascent stage and the one on OGD VCD is evolving. As an atypical empirical validation case vis‐a‐vis the emerging OGD VCC‐VCD research, the study is an additional contribution to the extant literature with specific reference to the developing country's experiences.