Browsing by Author "Josephat, P."
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Item Job and work attitude determinants: An application of multivariate analysis.(Macrothink Institute, 2012) Josephat, P.; Ismail, A.This paper analyzed variables that used to measure job and work attitude of an employee in an organization. Analysis was done using multivariate analysis. Data used was collected from Dodoma and Musoma municipalities as the municipalities were randomly selected. A sample size of the study was 118. Cross sectional research design was adopted. The study found that there are five factors which influence job and work attitude. These are satisfaction, independency, teamwork, freedom of expression and supervisory relationship. All these factors are significantly positive related to dependent variable job and work attitude.Item Knowledge and perception on tuberculosis transmission in Tanzania: Multinomial logistic regression analysis of secondary data(2014) Ismail, A.; Josephat, P.Tuberculosis (TB) is one of the most important public health problems in Tanzania and was declared as a national public health emergency in 2006. Community and individual knowledge and perceptions are critical factors in the control of the disease. The objective of this study was to analyze the knowledge and perception on the transmission of TB in Tanzania. Multinomial Logistic Regression analysis was considered in order to quantify the impact of knowledge and perception on TB. The data used was adopted as secondary data from larger national survey 2007-08 Tanzania HIV/AIDS and Malaria Indicator Survey. The findings across groups revealed that knowledge on TB transmission increased with an increase in age and level of education. People in rural areas had less knowledge regarding tuberculosis transmission compared to urban areas [OR=0.7]. People with the access to radio [OR=1.7] were more knowledgeable on tuberculosis transmission compared to those who did not have access to radio. People who did not have telephone [OR=0.6] were less knowledgeable on tuberculosis route of transmission compared to those who had telephone. The findings showed that socio-demographic factors such as age, education, place of residence and owning telephone or radio varied systematically with knowledge on tuberculosis transmission.Item Statistical measurement of service quality in Tanzania industries: A case of Said Salim Bakhresa & Co Ltd(Macrothink Institute, 2012) Ismail, A.; Josephat, P.The study aimed to use statistical techniques to measure quality of services produced by Said Salim Bakhresa & Co Ltd. The study was conducted among wholesalers and bakeries who sell wheat flour produced by the company. These were selected from four different locations representing the major towns where the wheat flour and its products are widely consumed. These are Dar es Salaam, Morogoro, Arusha, Moshi and Tanga. Sample size for the study was 434. The study employed the cross-sectional study design and prestructured questionnaire was used to collect data. Factor analysis and regression analysis are statistical techniques performed. From eleven attributes outlined by ISO: 9000: 2008, the factor analysis formed four components: product quality; packaging; timeliness and promptness; and customer care. The findings show that all the components achieved good quality level because all have quality scale index less than 2.99. Regression analysis was adopted to generate ISO-Quality model, model shows that among the four components of qualities, two components (product quality and customer care) are statistically significant related with the company being ISO certified. In general product quality and packaging seem to perform better than the rest of the components.Item Utilization of client service charter: an experience from Dodoma municipal council–Tanzania(Diva Enterprises Pvt. Ltd.(DE), 2012) Likangaga, R.; Josephat, P.Inconsistency of Clients Service Charter (CSC) effects and lack of literature on CSC influenced this study to be conducted by examining the utilization of CSC in Local Authorities (LAs) with particular reference to Dodoma Municipal Council. This study employed a case study design. A sample size of 118 clients was purposively selected. The sample comprised 60 internal customers’ and 58 external customers. The study concludes that there is poor utilization of CSC in DMC because since the establishment of the charter, it has not been made public. In addition there is no any effort taken by the DMC management to make it operational. The study found that despite CSC being not implemented, majority of the external customers were satisfied by the services provided by DMC. On the other hand, majority of the internal customers were not satisfactory by the services offered by DMC.