Browsing by Author "Thapliyal, Richa"

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    Invoking blockchain technology in e-government services: a cybernetic perspective
    (Emerald, 2022) Saxena, Stuti; Shao, Deo; Nikiforova, Anastasija; Thapliyal, Richa
    Purpose This paper aims to provide insights into the integration of blockchain technology in e-government services. Design/methodology/approach The article invokes an exploratory approach to emphasize the possibilities of integrating blockchain technology in e-government services. A cybernetic model is detailed in the paper for bridging the gulf between blockchain and e-government. Findings The integration of blockchain technology in e-government services is capable of enhancing the efficiency and effectiveness of service delivery. Furthermore, this integration would facilitate in maintaining the privacy of the online transactions. Originality/value Hitherto, studies have focused on the blockchain technology in many sectors; however, the integration and utility of blockchain technology for the government sector have remained unexplored. The current study seeks to fill this gap.