Human Factors Analysis for Interactive Communication Systems Design in Higher Learning Institutions

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dc.contributor.authorAnthony Mwombeki
dc.contributor.authorNima Shidende
dc.contributor.authorLeonard Mselle
dc.date.accessioned2024-03-11T11:35:12Z
dc.date.available2024-03-11T11:35:12Z
dc.date.issued2022
dc.descriptionFull-text article. Also available at https://dx.doi.org/10.2139/ssrn.4213231
dc.description.abstractOver recent years, designers have encountered several challenges on how to capture and analyze human factors needed for effective design of interactive systems. In most cases, much effort is kept on functional requirements fulfilment with human factors aspects being given limited consideration. This study noticed persisting communication challenges in Tanzania's higher learning institutions. Lack of suited human factors frameworks was found to complicate the effective design of interactive communication systems. Authors qualitatively analyzed human factors needed in interactive communication systems design process. Based on that analysis, and following a thorough user centred design process, a four phase design science research methodology was employed to develop a human factors framework for interactive communication systems’ design in higher learning institutions. Building on the developed framework, the paper discusses its capabilities in guiding the design of interactive communication systems by focusing on both organizational as well as human aspects of the design. This paper provides a human factors analytical framework under design science research with activity theory complementing design science techniques. This approach is suited to conduct research on human factors analysis for interactive systems and pave the way for future human-centric research on human factors investigation in information systems design.
dc.identifier.citationMwombeki, A., Shidende, N., & Mselle, L. Human Factors Analysis for Interactive Communication Systems Design in Higher Learning Institutions. Available at SSRN 4213231.
dc.identifier.doi10.2139/ssrn.4213231
dc.identifier.otherDOI: https://dx.doi.org/10.2139/ssrn.4213231
dc.identifier.otherURL: https://ssrn.com/abstract=4213231
dc.identifier.urihttps://repository.udom.ac.tz/handle/20.500.12661/4224
dc.language.isoen
dc.publisherElsevier BV
dc.relation.ispartofSSRN Electronic Journal
dc.subjectHuman-Computer Interaction
dc.subjectHuman factors
dc.subjectInteractive Systems
dc.subjectInteraction Design
dc.subjectDesign Science Research
dc.subjectActivity theory
dc.subjectUsers' satisfaction
dc.titleHuman Factors Analysis for Interactive Communication Systems Design in Higher Learning Institutions
dc.typejournal-article
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