Application of fuzzy Delphi technique to identify analytical lenses for determining the preparation of free and open source software projects for user experience maturity

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dc.contributor.authorNamayala, Phesto P.
dc.contributor.authorKondo, Tabu S.
dc.date.accessioned2024-09-09T11:30:37Z
dc.date.available2024-09-09T11:30:37Z
dc.date.issued2024
dc.descriptionAbstract. Full text available at https://doi.org/10.1016/j.scico.2024.103136
dc.description.abstractUser eXperience (UX) significantly influences the success of free and open source software (FOSS) projects and is measured using UX capability maturity models (UXCMMs). Every organization desires higher levels of UX maturity; however, it requires upfront preparations and process quality control. Harmonizing processes and analytical lenses for determining preparation for UX maturity are still challenging, and studies to create them are limited. The analysis is ad hoc and based on the actors’ will and experiences. This study proposes and validates analytical lenses. Findings show that UX experts agreed that the lenses could be used with a consensus percentage of 81 %, the threshold value (d) = 0.112, and crisp values greater than α-cut = 0.5. On validation, 47.57 % of stakeholders agreed, and 52.43 % strongly agreed they were relevant. Results help evaluate the status quo and change culture and policies toward ideal preparation. Two areas are suggested for future research.
dc.identifier.citationNamayala, P. P., & Kondo, T. S. (2024). Application of fuzzy Delphi technique to identify analytical lenses for determining the preparation of free and open source software projects for user experience maturity. Science of Computer Programming, 237, 103136.
dc.identifier.doi10.1016/j.scico.2024.103136
dc.identifier.otherDOI: 10.1016/j.scico.2024.103136
dc.identifier.urihttps://repository.udom.ac.tz/handle/20.500.12661/4955
dc.language.isoen
dc.publisherElsevier BV
dc.relation.ispartofScience of Computer Programming
dc.subjectFree and open-source software
dc.subjectUser experience
dc.subjectAnalytical lenses
dc.subjectMaturity
dc.subjectPreparation
dc.subjectFuzzy delphi method
dc.titleApplication of fuzzy Delphi technique to identify analytical lenses for determining the preparation of free and open source software projects for user experience maturity
dc.typejournal-article
oaire.citation.volume237
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