Invoking blockchain technology in e-government services: a cybernetic perspective
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Date
2022
Journal Title
Journal ISSN
Volume Title
Publisher
Emerald
Abstract
Purpose
This paper aims to provide insights into the integration of blockchain technology in e-government services.
Design/methodology/approach
The article invokes an exploratory approach to emphasize the possibilities of integrating blockchain technology in e-government services. A cybernetic model is detailed in the paper for bridging the gulf between blockchain and e-government.
Findings
The integration of blockchain technology in e-government services is capable of enhancing the efficiency and effectiveness of service delivery. Furthermore, this integration would facilitate in maintaining the privacy of the online transactions.
Originality/value
Hitherto, studies have focused on the blockchain technology in many sectors; however, the integration and utility of blockchain technology for the government sector have remained unexplored. The current study seeks to fill this gap.
Description
Abstract. full-text article available at https://doi.org/10.1108/DPRG-10-2021-0128
Keywords
Citation
Saxena, S., Shao, D., Nikiforova, A., & Thapliyal, R. (2022). Invoking blockchain technology in e-government services: a cybernetic perspective. Digital Policy, Regulation and Governance, 24(3), 246-258.