An assessment of the trends and extent of employee turnover in local government authorities in Tanzania: a case study of Dodoma municipal council
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Date
2010
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
The University of Dodoma
Abstract
The study aims at assessing the Trends and Extent of Employee Turnover in Local
Government Authorities: A Case Study of Dodoma Municipal Council. The researcher used the cross sectional design that allowed the researcher to use questionnaire, interview and documentary review during data collection. The sample size was 85 respondents. Statistical Package for Social Science (SPSS) was used to analyze the collected data. Descriptive statistics summarized the information from the collected data. From the research findings, the study reveals that low salaries, lack of motivation and promotion, poor working environment, poor organizational policy and poor leadership are the most applauded factors leading to employee turnover in Dodoma Municipal Council. As well from the research resulting, the most revealed effects of employee turnover are poor service delivery, low productivity, and hence the failure to meet the intended goals and objectives. The study consequently recommends that there should be well designed policies and strategies to retain all the categories of employee by treating them equally. And this can be done through improving working environment by hiring inappropriate staff and practice equality in treatment of staff, improve salary, accommodation, empower employee through attendance of conferences and the use of feedback system by giving employee feedback on how they are performing and thus what need to improve if needs. Again to provide employee with clear job descriptions, place staff according to their qualifications, usage of users friendly Information Technology (IT) system, applying Open Performance Review Assessment System (OPRAS) for promotions may motivate employee through performance rewards.
Description
Dissertation (MA Public Administration)
Keywords
Employee turnover, Local government, Municipal Council, Dodoma, Tanzania, Work environment, Organizational policy, Low salaries, Local government authorities
Citation
Temu, E. G. (2010). An assessment of the trends and extent of employee turnover in local government authorities in Tanzania: a case study of Dodoma municipal council. Dodoma: The University of Dodoma.