It's fine for them, but what about us? Exploring the role of supplier management practices on public buyer satisfaction
| dc.contributor.author | Changalima, Ismail A. | |
| dc.date.accessioned | 2024-08-16T09:10:12Z | |
| dc.date.available | 2024-08-16T09:10:12Z | |
| dc.date.issued | 2024 | |
| dc.description | Full text article also available at; https://doi.org/10.1016/j.ssaho.2024.100849 | |
| dc.description.abstract | Supplier management practices, such as supplier selection and evaluation, monitoring, and development, are multifaceted strategies aimed at enhancing supplier performance for the benefit of buyers. However, their role in explaining buyer satisfaction within the realm of public procurement is not well understood. The study addresses this gap by exploring the predicting role of supplier management practices on public buyer satisfaction. Data obtained through questionnaires from 179 public buyers in Tanzania and was analyzed by using partial least squares structural equation modeling (PLS-SEM) so as to test three main hypotheses. The results showed positive and significant relationships between all supplier management practices and buyer satisfaction. Notably, among these practices, supplier selection and evaluation emerged as the strongest predictor on explaining buyer satisfaction. This study offers valuable empirical evidence on the impact of supplier management practices on public buyer satisfaction. Public organizations (buyers) should consider effective implementation of supplier management practices by giving much attention to supplier selection and evaluation, monitoring and development as they are relevant for enhancing buyer satisfaction. The study holds significant implications for policy makers in public procurement undertakings, especially in Tanzania, where robust public procurement practices are essential for the country’s development. | |
| dc.identifier.citation | Changalima, I. A. (2024). It's fine for them, but what about us? Exploring the role of supplier management practices on public buyer satisfaction. Social Sciences & Humanities Open, 9, 100849. | |
| dc.identifier.doi | 10.1016/j.ssaho.2024.100849 | |
| dc.identifier.other | https://doi.org/10.1016/j.ssaho.2024.100849 | |
| dc.identifier.uri | https://repository.udom.ac.tz/handle/20.500.12661/4583 | |
| dc.language.iso | en | |
| dc.publisher | Elsevier BV | |
| dc.relation.ispartof | Social Sciences & Humanities Open | |
| dc.subject | Supplier management | |
| dc.subject | Supplier selection and evaluation | |
| dc.subject | Supplier monitoring | |
| dc.subject | Supplier development | |
| dc.subject | Buyer satisfaction | |
| dc.subject | Tanzania | |
| dc.title | It's fine for them, but what about us? Exploring the role of supplier management practices on public buyer satisfaction | |
| dc.type | journal-article | |
| oaire.citation.volume | 9 |