Factors influencing citizens utilisation of government websites

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dc.contributor.authorMwangakala, Hilda
dc.contributor.authorMvungi, Nerey H.
dc.date.accessioned2023-10-12T12:18:45Z
dc.date.available2023-10-12T12:18:45Z
dc.date.issued2011
dc.descriptionAbstract. Full text article. Also available at https://tinyurl.com/bdcpdzkten_US
dc.description.abstractThe use of website for wide-ranging applications has become a reality following rapid developments in communications and information technologies. Government and their agencies have adopted and used it to communicate with and to offer services to their citizens. The approach of using information technology (IT) is conceived as being easier and more convenient. Therefore, increasingly governments and their agencies use websites to provide information and services. The problem is whether the services and information reach the intended recipients. This paper looks at different schemes to assess the utilization of such offerings, the factors and parameters that influence its acceptability. A conceptual modal to measure acceptability and use of government websites is presented based on six identified parameters: trust, usefulness, easy of use, satisfaction and demographic characteristics.en_US
dc.identifier.citationMwangakala, H., & Mvungi, N. H. (2011). Factors Influencing Citizens Utilisation of Government Websites. Middle East, 23, 3.en_US
dc.identifier.otherURL:https://tinyurl.com/bdcpdzkt
dc.identifier.urihttp://hdl.handle.net/20.500.12661/4130
dc.language.isoenen_US
dc.publisherJournal of Informatics and Virtual educationen_US
dc.subjectGovernment websitesen_US
dc.subjectwebsite accessibilityen_US
dc.subjectWebsite utilizationen_US
dc.subjectGovernmenten_US
dc.subjectInformation utilizatiojnen_US
dc.subjectWebsiteen_US
dc.subjectModellingen_US
dc.subjectGovernment communicationen_US
dc.subjectFormal websitesen_US
dc.subjectOfficial websitewsen_US
dc.titleFactors influencing citizens utilisation of government websitesen_US
dc.typeArticleen_US
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