Contribution of training programmes to employees’ performance in Tanzania: a case of Dodoma urban water supply and sanitation authority.
Loading...
Date
2023
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
The University of Dodoma
Abstract
The study focused on the contribution of Training Programmes to Employees’ Performance in Tanzania, drawing experience from the Dodoma Urban Water Supply and Sanitation Authority (DUWASA). The study was guided by four specific objectives: to determine the types of training programmes for DUWASA employee’s performance, the contribution of training programmes to employee performance and the challenges of training programmes on DUWASA employee performance. The study adopted a case study design accompanied by a mixed research approach. Data were collected from 70 sampled respondents who were sampled through purposive and random sampling procedures. Data were collected through a questionnaire, and interviews, and documentary review. The qualitative data were analyzed through content analysis and quantitative data were analyzed through descriptive analysis with the help of the Statistical Package for Social Sciences (SPSS). The findings revealed that a majority of respondents (77.9%) reported to have attended training on water meter reading programme, while 66% had attended underground laying of water pipes. A large majority (97.1%) reported that DUWASA’s training programmes were not sufficient to contribute to employee performance since employees still could not accomplish the tasks on time and quality services did not improve (42.9%). The study concludes that the current training programmes do not contribute the required employees’ performance at DUWASA. The major training programme challenges to DUWASA employees’ performance are shortage of funds that limited DUWASA’s capacity to handle the training programmes. The study recommends that DUWASA need to allocate financial resources for employees’ performance through training programmes. The study recommends the Ministry of Water to provide training facilities which DUWASA training programmes require for employees’ performance. Also, effective training programmes to employees are a tool that would enhance DUWASA employees’ performance to reach the intended goals of producing and supplying sufficient water to its customers.
Description
Dissertations (MA Public Administration)
Keywords
Training programmes, Employees’ performance, DUWASA employee’s performance, Dodoma Urban Water Supply Sanitation Authority, Employees tools
Citation
Sasya, I. S. (2023). Contribution of training programmes to employees’ performance in Tanzania: a case of Dodoma urban water supply and sanitation authority, (Master's Dissertation). The University of Dodoma.